In what cases is the sensor not subject to warranty repair?
-in the presence of mechanical damage and defects (cracks, chips, dents, traces of impacts, thermal, electrical and chemical effects),
-in the case of opening and repair of the sensor outside the manufacturer's service center,
-when the FLS is disabled due to incorrect software updates,
-in the presence of traces of electrical and/or other damage caused by unacceptable changes in the parameters of the external electrical network or signals.
Mielta Technologies reminds: each case of repair “under warranty” is strictly individual, and to help return the FLS to the general system of the monitoring system our employees are ready even after the end of the warranty period of service.
Any other questions? Attentive and seasoned with the most difficult technical tasks, Mielta Technology technical support specialists are already waiting for a call by phone: 8 800 550 68 78
WhatsApp: +7 962 233-63-21
Guarantee Service
Each FLS has its own warranty period: for the Zond sensor - 5 years, for Katana and Fantom - 3 years each (subject to the consumer's compliance with the rules of transportation, storage, installation and operation).
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12 September 2023
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